A help desk that’s actually helpful
Atlanta, GA (PRWEB) May 18, 2012
bigWebApps today announced its web based help desk application has joined Google’s Chrome Web Store. HelpDesk is a web-based customer support and time tracking solution. Now, over 200 million Chrome users can easily locate the HelpDesk application with one click through the Google Chrome Web Store.
Making HelpDesk available through the Google Chrome Web Store allows bigWebApps to continue to provide quick access to their easy to use customer support solution to track all internal and external customer requests. Benefits include mobile access, easy to use interface, and integration of help desk with time and billing data. HelpDesk features include parts tracking, account and project management, along with service level agreements (SLA). More features include:
“We created bigWebApps HelpDesk to not just be a solution that is on the web, but also to be a part of the web. Being placed in the Chrome Web Store is just the beginning of our plan to continue to integrate with a multiplicity of third party solutions,” said Patrick Clements, CEO of bigWebApps.
The Chrome Web Store is an online marketplace where users can search, browse and use web-based applications and extensions. From productivity tools to research sites to interactive games, the Chrome Web Store helps users find the best applications on the web.
•Adding HelpDesk in Chrome tutorial
•For a free 30 day trial of HelpDesk click here
bigWebApps, founded in 2001, is an Atlanta based application development company who specializes in delivering cloud based work flow management solutions. Its application suite consists of bigWebApps WareHouse, an internal parts management solution, FleetSystem, a work order tracking system for preventive maintenance and reported repairs of fleet inventory, and its marquis solution, bigWebApps HelpDesk, a small to medium sized enterprise help desk application.
bigWebApps is a global service company providing solutions to companies ranging from small and medium businesses to government organizations located in nine countries around the world and across 43 states.
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